Frequently Asked Questions
Q: When should we put out trash and recycling bins?
A: Bins should be placed on the grass on either side of or on the driveway inside the curb after 7:00 pm the evening before collection. They should not be placed in the street. However, during "bear season," it is advisable to wait until 7 am on the morning of collection to put out your bins. All bins must be brought back into your garage by the end of pick-up day. For more information, go to Bloomfield's link here: https://www.bloomfieldct.gov/790/Trash-Recycling
Q: What are the rules regarding dogs in our community?
A: Dogs must be leashed at all times while on South Pond common areas and streets, as mandated by both the town ordinance and South Pond Villages requirements. Owners must also promptly clean up their dog's waste to ensure health safety, neighbor consideration, and compliance with the association's regulations. Additionally the HOA bylaws restrict the number of pets in your home: You can keep one or two household pets, whether they are dogs, cats, or one of each.
Q: Am I restricted on the number of pets I can have?
A: Yes, the HOA bylaws restrict the number of pets in your home. You can keep one or two household pets, whether they are dogs, cats, or one of each.
Q: What are the rules regarding dogs in our community?
A: Dogs must be leashed at all times while on South Pond common areas and streets, as mandated by both the town ordinance and South Pond Villages requirements. Owners must also promptly clean up their dog's waste to ensure health safety, neighbor consideration, and compliance with the association's regulations. Additionally the HOA bylaws restrict the number of pets in your home: You can keep one or two household pets, whether they are dogs, cats, or one of each.
Q: Are there restrictions regarding the use of each unit?
A: Each Unit is restricted to residential use as a single family residence except, to the extent permitted by law, for home professional pursuits not requiring regular visits from the public or unreasonable levels of mail, shipping, trash or storage requirements. No sign indicating commercial uses may be displayed outside a Unit. A single family residence is defined as a single housekeeping Unit, operating on a nonprofit, noncommercial basis, between its occupants, cooking and eating with a common kitchen and dining area, with no more overnight occupants than two per bedroom as designated on the plans on file with the building official of Bloomfield.
Q: What is the recommended speed for driving in our community?
A: To ensure the safety of pedestrians, it is advised to drive at a maximum speed of 25 mph, but 20 mph is best when walkers are present. Please also ask your visitors to adhere to the same speed limits.
Q: Are there any guidelines for gardening and planting around condo units?
A: Yes, you may enhance the appearance of your property by planting flowers or other vegetation around the perimeter of of your unit. However, it is crucial to present your gardening plans to the HOA board for approval, ensuring compliance with their guidelines. Planting must avoid obstructing walkways that might impede access to the unit. Additionally, plantings should not interfere with the landscaping company's mowing and maintenance duties. It is the unit owner's responsibility to maintain such areas appropriately.
Q: What are the approved paint colors for front doors in our community?
A: The approved paint colors for front doors in our community are as follows:
- Benjamin Moore paint, any finish: Hot Apple Spice, 2005-20 (red), Avon Green, HC 126, Philipsburg Blue, HC 159, Hawthorne Yellow, HC 4, Day’s End, 2133-30 (dark charcoal), Sedona Clay 2174-30, or Navajo White. Additionally, screen doors must remain white or painted to match the front door color, while sidelights and other trim should not be painted. Door hardware may be changed.
Hot Apple Spice,
2005-20 (red)
Sedona Clay,
2174-30
Philipsburg Blue,
HC 159
Avon Green,
HC 126
Hawthorne Yellow,
HC 4
Day’s End,
2133-30 (dark charcoal)
Navajo White
947
Q: What if I have a house related emergency on a weekend or in the middle of the night and who should I call?
A: If you have an emergency situation or urgent matter with your home that that cannot wait until regular business hours, Premier Property Management's 24-hour emergency number is: 800-536-0697
Possible situations that would warrant calling this number would be:
Plumbing Emergencies: Burst pipes, major leaks, or sewer backups that require immediate attention to prevent property damage.
Structural Damage: Notifying about significant structural damage or hazards that could compromise the safety of residents.
Roof Leaks: Severe roof leaks during heavy rain that may lead to water damage within the home.
Flooding: Reporting sudden and extensive flooding in homes.
Fire or Smoke: Immediate response to fires or smoke detection to prevent potential disasters.
Tree Emergencies: Fallen trees or branches that pose risks to property, residents, or road access.
Pest Infestations: Emergencies related to pests, like a sudden influx of dangerous insects or rodents.
Safety Hazards: Identifying hazardous situations, such as loose wires or unstable structures.
Q: What should I do if a piece of siding comes off my house?
A: You can go to to Premier’s Online Portal at https://comwebportal.com/login and submit a service request and/or email Alyssa Karat at Alyssak@ppmgmtonline.com or Rachel Vining at rachel@ppmgmtonline.com
Q: 🏡 What type of insurance policy should I have as a resident of South Pond Village?
A: All residents are required to have an HO-6 insurance policy for their units. This policy is specifically designed for condominium owners, prioritizing coverage for the interior, personal property, and personal liability. It is distinct from the more common HO-3 policies and offers comprehensive coverage tailored to the unique needs of condominium living.
Q: 🛋️ What does an HO-6 policy cover?
A: An HO-6 policy is specifically tailored for condominium owners. It focuses on individual unit coverage, encompassing the interior of the unit. However, it generally excludes coverage for the structure of the building and common areas. The primary emphasis is on protecting personal property, interior fixtures, and personal liability.
Q: 🌐 How does the South Pond Village HOA insurance factor into this?
A: South Pond Village HOA has a master insurance policy that covers the structure of the dwelling and its attached structures. While the HOA's policy provides coverage for the building itself, residents are required to secure an HO-6 policy to ensure comprehensive protection for their individual units and personal belongings.
Q: Can I install solar panels on my unit roof at South Pond Village?
A: Currently, South Pond Village Condominium Association does not allow solar panel installations on unit roofs. According to our attorney, state law does not require condominiums to permit solar panel installations, unlike other types of communities. In addition, homeowners previously voted to maintain this policy. Until there are changes to state or federal laws, this policy will remain in effect.
Q: Who is responsible for watering the lawn around my unit?
A: Unfortunately, the builder did not install automatic watering systems for every unit, so some homeowners inherited a watering system, while others did not. Ultimately, it is up to each unit owner to water the grassy areas surrounding their unit to keep the lawns healthy.
Q: What are my options if my unit doesn’t have an automatic watering system?
A: If your unit lacks an automatic system, you can maintain your lawn by:
- Hand watering
- Using manual sprinklers
- Installing a watering system
If you’re interested in installing a system, we can provide contact information for reputable companies.